The Value of Experience

Below you'll find the range of our consulting toolkit. Different projects necessitate different combinations of tools. I can help you shape your online communication in these areas:

• Web content development
• Custom web evaluation
• Web promotion and publicity
• Strategy and policy planning for Web and online communication
Write to us to discuss how we can best help you.

Strategy | Research | Design

Strategy

A good user experience is driven largely by a strong design strategy. Developing a coherent strategy can prove quite difficult. We work with you to articulate your product, site, or organizational strategy, defining specific goals and objectives and what it will take to achieve those.

We believe very strongly in the business value of good user experience, and can help you understand how design decisions can produce measurable returns.

Our strategy methods include:

• Brand positioning
• Competitive analysis
• Content strategy
• Goal alignment for decentralized web teams
• Mentorship
• Metrics plans
• Organizational planning
• Value assessment

Research

You've got questions, research provides answers (and usually, even more questions). We're comfortable with a wide range of methods, so depending on your particular concerns, we craft a research plan specific to your needs. Our research practices are forward-thinking yet practical -- our research provides actionable findings and recommendations, pointing the way to valuable achievable innovation.

Our research methods include:

• Card sorting
• Content analysis
• Field research and ethnography
• One-on-one interviews
• Persona and scenario development
• Surveys
• Task analysis
• Usability testing
• User modeling

Design

Good design isn't just that which is aesthetically pleasing -- it must drive real value for your business and your users. With our research and strategy as a foundation, we work with you to deliver optimal design solutions.

Our design methods include:

• Information architecture
• Interaction design
• Interface design
• Prototype building
• Taxonomy and metadata development
• Visual design

How can we help you?

Write to us to discuss how we can make these tools best work for you.

 



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